Refund Policy

Failed jobs — automatic

If a job fails or cannot be completed, the credits for it are returned to your wallet automatically. You do not need to ask.

Wrong or incomplete results

If a result is clearly wrong, incomplete, or not what the quote described, email support@lastjob.app within 7 days of delivery with the job's name and date. We will redo the job at no cost or return the credits to your wallet.

Unused credits — money back

You can get your money back for a credit pack within 14 days of purchase for any credits you have not spent. Email support@lastjob.app from your account email. We refund to your original payment method, usually within 5–10 business days. Credits already spent on completed jobs are not refundable, because the work has been delivered at your request. Free or bonus credits have no cash value.

After 14 days

Credits never expire, so you can keep using them. After 14 days we may still refund unused credits case by case — just ask.

Chargebacks

Please contact us first — we resolve most issues within 2 business days. If a card payment is disputed, the credits from that payment are paused until the dispute is resolved.

Your legal rights

This policy does not limit any rights you have under consumer protection law where you live.